Virtualization, Compliance Management, and User-Segmentation

A large international law firm headquartered in Cleveland partnered with MCPc to improve their virtualization environment for the company’s more than 2500 Lawyers located on 6 continents.International Law Firm turned to MCPc with these business priorities

  • Improve performance of existing Citrix environment internationally
  • Create a better user experience for 2000 concurrent users
  • Enable mobile and secure access to document management system
  • Simplify compliance management by segmenting corporate owned and BYO devices

International Law Firm turned to MCPc with these IT priorities

  • Maintain vendor technical support by performing a required system upgrade
  • Create system to determine type of device BYO vs. Corporate, and assign a different access level to each
  • Virtualize document management system
  • Create infrastructure to better serve 2000 concurrent user sessions globally
  • Simplify administration of the Citrix environment compared to an International Law Firm’s legacy practices
  • No front-end systems impact at any point during project delivery

How MCPc Responded

  • MCPc provided technical resources to rebuild the entire global Citrix environment within the customer’s timeline
  • MCPc built a new global Citrix infrastructure side by side with existing data center infrastructure so that MCPc solution could be flipped over seamlessly
  • MCPc turned over 6 global data centers one by one without service interruption to the customer
  • MCPc created operational processes to maintain International Law Firm’s security posture when corporate devices are forgotten and a BYO device needs rights to edit corporate data
  • MCPc designed and installed new virtualization infrastructure required to
    • deliver continuing education content
    • provide secure access to International Law Firm’s document management system
  • MCPc assisted customer with ancillary technologies related to improving the user experience and administrative processes

Why International Law Firm​ Values MCPc

  • MCPc was critical in designing International Law Firm’s new global infrastructure
  • MCPc was flexible in their approach, customizing a delivery process to meet International Law Firm’s specific requirements
  • MCPc provided consistent resources to ensure service delivery continuity
  • MCPc provides ongoing support and consulting to International Law Firm helping IT optimize infrastructure as Citrix updates are released
  • MCPc provided International Law Firm access to a deep bench of virtualization subject matter experts and skilled resources to deliver the product the customer expected within the determined project timeline