Managing IT for a Fast-Growing HR Solutions Company.
Group Management Service (GMS)
Group Management Services (GMS), is a Professional Employment Organization (PEO) providing HR, payroll, workers compensation, and benefits services to small businesses, allowing them a means to leverage the economies of scale usually exclusive to large corporations.
GMS needed an IT partner that could scale at the pace of their growth and a partner aligned with their IT strategy to simplify, integrate, and automate.
- Existing IT provider could not keep up with growing support needs of GMS
- Need to adapt to constantly changing regulatory landscape and constantly changing employees
- Improve limited IT documentation
How MCPC achieved the objectives:
- Assumed management of all end-to-end computing responsibility for GMS, including day-to-day internal IT operations
- Created consistency with how IT support interacts with GMS associates
- Standardized processes, hardware, software, and support procedures
- Centralized patch management, antivirus, and security monitoring
- MCPC made associated onboarding much smoother
- GMS now has IT support that can scale along with its aggressive growth plan
- GMS gained the ability to measure IT efficiency and collect data to be used for future business optimization
- Reduced exposure to risk of regulatory non-compliance and security breaches
We’re the outcome engineers. When you work with MCPC, your endpoints are just the starting point. With services and products for all your organization’s hardware and software needs, we bring together the technologies that solve tomorrow’s business problems today.