MCPC Helps a Large Healthcare Network Migrate to Epic EHR Under Budget and Ahead of Schedule
Executive Summary
An Ohio-based healthcare network needed to move its Electronic Health Record system to Epic. The switch promised stronger data management and smoother clinical workflows—but required strict hardware specs across more than 300 locations. Lacking Epic-trained staff and warehouse space, the network chose MCPC to plan and run the roll-out.
The Challenge – at a Glance
| Issue | Scale | Risk |
|---|---|---|
| Device Count | 250 K assets / 40 K workstations | Mismatched hardware breaks Epic |
| Geography | 18 hospitals + 279 clinics | Complex, multi-site logistics |
| Resource Gap | Too few Epic-skilled techs | Costly hiring, training, and space |
| Patch & Imaging | Need monthly SCCM updates | Security and performance delays |
MCPC’s Solution (Four Phases)
- Inventory & Site Mapping
- Used a cloud tool to scan every device.
- Plotted assets on digital floor plans.
- Result: 50 % faster data capture, 95 % fewer entry errors.
- Gap Analysis & Procurement
- Matched inventory to Epic’s hardware baseline.
- Built an accurate buy list and deployment calendar.
- Result: 25 % faster analysis, right-sized first equipment order.
- Deployment & Logistics
- Imaging, asset tagging, kitting, cart builds, and shipping handled at MCPC’s ISO-certified Technology Logistics Center (near CLE airport).
- Custom “green” carts and MCPC trucks cut packaging waste and boosted delivery flexibility.
- Tech Dress Rehearsal & Day-2 Support
- Created and ran test scripts before go-live.
- Validated every workstation and peripheral.
- Stayed onsite after launch for rapid issue resolution.
Impact & Results
| Metric | MCPC Plan | Gain |
|---|---|---|
| Devices Deployed | 300 000 | Full Epic compliance |
| Sites Covered | 18 hospitals, 279 clinics | System-wide rollout |
| Project Length | 18 months | 25 % faster |
| Budget | Millions under | Significant savings |
| Techs Used | 65 MCPC specialists | No extra HR cost |
| Workstations Tested | 40 000 | Zero critical failures post-launch |
Outcome: Epic ran on spec hardware across all sites, improving patient-care workflows and long-term revenue. Internal IT leaders stayed focused on strategy while MCPC’s certified team ensured secure logistics, accurate imaging, and eco-friendly asset handling.