MCPC recognized for Managed Device Lifecycle Services in the 2024 Gartner® Reports

MCPC, a leading IT managed services provider dedicated to workplace transformation through managed device lifecycle services (MDLS), has been recognized in the following 2024 Gartner® reports:

• Market Guide for Managed Device Lifecycle Services, July 2024
• Hype Cycle™ for XaaS, 2024, July 2024
• Hype Cycle™ for Managed IT Services, 2024, July 2024

MCPC offers a comprehensive portfolio that covers every stage of an organization’s end-user device lifecycle — from planning and setup to ongoing management and eventual disposal or reclamation. By doing so, MCPC lifts the burden from internal IT teams at every stage.

Our technology logistics centers make sure devices are day-one ready and tailored to each client’s needs. We also continue to develop and integrate emerging offerings, such as digital employee experience (DEX), 5G-connected devices, and AI and machine learning solutions. This underscores our commitment to meeting the evolving needs of the modern workforce.

Gartner defines managed device lifecycle services as “a service model in which organizations pay to have their PCs configured and supported throughout the lifecycle. This typically includes hardware lifecycle services like provisioning, shipping, asset management, reclamation, and disposal, but can expand to include new and emerging offerings like persona creation and digital employee experience (DEX) management services.”

As the workforce becomes more dispersed and device capabilities advance, IT departments face new challenges in device management. These services are more valuable than ever. We believe that having the right strategy and processes in place is key to staying ahead.

MCPC’s services help customers manage devices securely and allow them to focus on innovation and operational excellence.

We help customers keep stronger control over their data by providing visibility into device status and usage, enabling IT teams to monitor access patterns effectively.

Our structured approach to each stage of the device lifecycle helps customers integrate new technologies seamlessly, while maintaining stability and efficiency in existing operations.

Through Device-as-a-Service workshops, we develop custom packages that include flexible financing options and persona-based service bundles.

We improve efficiency and reduce touchpoints by integrating into client ITSM, ITAM, and HR platforms, supporting multi-OEM programs, and providing consulting and managed services.

In addition to device lifecycle services, MCPC can also supply IT talent to extend an organization’s internal team, ensuring access to specialized skills and expertise.

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