MCPC Opens New Security Operations Center at Link59

Cleveland, OH – February 15, 2018 – Located along the Health-Tech Corridor in Midtown Cleveland and occupying 20,000 square feet of prime space in a new facility developed by Geis Development, this Security Operations Center replaces and expands by a factor of two the current MCPC facility at 1801 Superior Avenue.

“We are excited about being in Midtown as it is arguably the city’s most explosive growth area in decades,” Mr. Jones said. “Our neighbors will include such MCPC clients as University Hospitals, which is building a new Rainbow Center for Women and Children adjacent to our building, as well as an ever-growing list of 80 biomedical companies, 60 technology companies and 20 enterprises like Dealer Tire to support the entrepreneurial ecosystem.”

According to Dale Philips, a longtime MCPC executive who will oversee the SOC’s operations, the facility increases current capacity from 13 to 40 analysts, will handle 20,000 inbound calls per month at full capacity and will feature a multi-factor security system.  It’s a 24/7 security operations center with Tier 1-2-3 security operations services. Many of the analysts will come up through the MCPC internship program and its partnership with Cleveland State University, Cuyahoga Community College and Case Western Reserve University, where discussions are underway around forming stronger bonds with its distinguished College of Engineering. 

Within the SOC will be a unique cyberlab, possibly the only one created by a for-profit business, to be used for training IT professionals associated with our customers as well as students who want to enter the field.  

“It’s a game-changer,” said Mr. Phillips, whose own son, Sean, started at MCPC as an intern and is now a vital part of its security operations center.

“If you are a 20-something and want to be in a really exciting career with a lot of room to grow, I always tell our interns and my friends in tech that there’s no better place than MCPC for that kind of experience,” said Sean, a recent Cleveland State University graduate.