Driving IT Excellence Through Flexible Talent Solutions 

The Challenge 

A regional healthcare provider located in a rural area faced several challenges in building and retaining an experienced IT workforce. 

Like many healthcare organizations, the client had to balance competing budget priorities while also navigating a limited regional pool of senior IT talent. This made it difficult to secure the advanced expertise needed for complex infrastructure initiatives. At the same time, the organization required leadership-level skills to support a shift from strategic planning to hands-on execution of infrastructure and Virtual Desktop Infrastructure (VDI) initiatives. 

The workforce was largely composed of junior staff. Despite investing in internal development programs, the client faced ongoing retention challenges. As employees gained experience, many transitioned to roles in larger markets where demand for IT talent was high. This recurring turnover created gaps that disrupted project continuity, slowed key initiatives, and placed additional pressure on remaining staff, increasing the risk of burnout. 

The client needed a sustainable solution to stabilize its workforce, reduce turnover impact, and ensure access to senior-level leadership onsite. 

The MCPC Solution 

To meet these needs, MCPC initially deployed a senior IT consultant to provide both technical execution and mentorship for junior staff. 

As attrition increased, the client turned to MCPC for additional support. What began as a short-term engagement grew into a long-term staffing partnership, with MCPC delivering a mix of strategic leadership and supplemental talent to ensure continuity. 

MCPC’s Talent Solutions enabled the healthcare provider to:

  • Stabilize IT operations despite recurring turnover
  • Maintain progress on infrastructure and VDI projects without disruption
  • Upskill internal staff through ongoing mentorship
  • Ensure leadership continuity via a CIO-level advisor embedded in the engagement

Business Outcomes

By partnering with MCPC Talent Solutions, the healthcare provider achieved:

Reduced turnover impact, with MCPC resources able to backfill critical roles within 3 weeks on average.
Stabilization of IT leadership and execution for infrastructure and VDI projects.
Improved retention of junior staff, with turnover reduced by an estimated 20% due to ongoing mentorship.
Cost-effective access to senior talent without the overhead of a full-time hire.
Sustained IT project momentum, avoiding an estimated 6–8 months of delays across infrastructure and VDI initiatives.
Improve uptime of critical clinical systems by reducing infrastructure-related incidents by 30%.

Why They Chose MCPC

The healthcare provider selected MCPC because of its ability to deliver high-quality, flexible IT talent in a competitive labor market.

Proven Expertise

MCPC’s track record of placing technically skilled and leadership-ready consultants.

Regional Reach

Ability to source and retain senior IT talent in rural markets.

Flexibility

Engagement model that adapted from consulting to long-term workforce stabilization.

Leadership Support

Access to senior-level advisors who could bridge strategy and execution.