Eight dimensions that decide a device

Matching a device to a role takes a closer look today.

AI and hybrid work changed what each role needs and where it needs it — so the questions that settle the choice now run deeper: where the work happens, what it demands at peak, and what it costs when it stops.

Our new guidebook — built with HP, Microsoft, and AMD — turns those questions into a repeatable method.

What’s inside

Most roles in a fleet can be read across eight dimensions. The guide dedicates a section to each — the questions to ask, and what the answers mean for the device:

• Mobility & Environment — where the work happens, and what that decides before specs enter the picture
• Work Demands — peak load, not averages, and where the role’s AI actually runs
• Collaboration Load — the roles where the camera, audio, and bandwidth are the job
• Digital Dexterity — self-sufficiency, support load, and who needs latitude vs. simplicity
• Data & Access Footprint — what the role reaches, and the risk the device has to carry
• Cost of Disruption — pricing an hour of downtime, role by role
• Volatility — how fast the role is changing, and the headroom that demands
• Security & Compliance — the floor the device has to enforce, not just support

Plus: how the dimensions collapse a workforce into a handful of personas with standard configurations, a worked example — two employees, one job title, two entirely different devices — and how to keep the model current as the work moves.