Asset Recovery

Asset Recovery is designed to manage the reverse logistics of retrieving company devices from offboarded employees or locations where assets are no longer needed. MCPC coordinates secure collection, return, and processing to minimize asset loss, maintain inventory integrity, and protect company data across both data-bearing and non-data-bearing equipment.

Offboarding is where assets are most likely to disappear. This service makes returns a controlled, repeatable workflow instead of a scramble.
Key Benefits

Secure Retrieval

Coordinated reverse logistics reduces loss and improves control during offboarding and redeployment.

Convenient Returns

Box-based and QR-code return options reduce friction and improve completion rates for end users.

Data Protection

Secure handling and device processing protect company data and support audit and compliance expectations.

Inventory Optimization

Returned assets are logged and routed to repair, reuse, or disposition pathways to improve inventory accuracy and utilization.

Outcomes

Fewer lost assets

A standardized recovery process improves return rates and reduces the risk of devices walking away during offboarding and redeployment.

Lower data exposure risk

Secure handling and device processing support stronger data protection and reduce audit and compliance concerns.

More reusable inventory

Returned assets are inspected and routed to repair, reuse, or disposition pathways to extend value and improve lifecycle efficiency.

Steps of Engagement

Step 1
Initiate Recovery

Submit a recovery request through MCPCconnect, your ITSM workflow, or the MCPC service desk.

Step 2
Provide Return Option

MCPC provides a return method (box-based return or QR-code return) to make the process easy for the user.

Step 3
Recover & Track

Devices are returned through the selected method and tracked through transit to receipt.

Step 4
Process & Route

Returned assets are logged and routed for repair, reuse, or secure disposition as appropriate.

Explore the Power of MCPC

From device lifecycle management to IT talent solutions, MCPC helps you simplify complexity, strengthen security, and empower your workforce — across every stage of technology’s journey.

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