01
Configuration lab
An in-house lab that customizes each device for the role it is headed into — imaged, configured, and ready to work on day one.
MCPC · Grand Rapids
MCPC in Grand Rapids.
Managed technology for the way West Michigan works.
We keep your devices performing, your teams mobile, and your operations secure — managed end to end, so your people stay focused on the work that matters.
We Manage IT for you
We take on device management — the heavy lifting of provisioning, support, and retiring your hardware and software, handled.
We Connect your teams
We give your people the tools and technology to do their best work, wherever it happens.
We Protect your business
We stay ahead of security threats and vulnerabilities, so your devices and data stay protected.
We Consult
Our technology experts help you weigh trade-offs, recommend the right technologies, and deliver the right solutions.
Inside the facility
One West-Michigan home for the full device lifecycle.
The new Madison Square facility brings configuration, secure storage, and end-of-life disposition under one roof — so devices move from provisioning to retirement without leaving our custody.
Facility1601 Madison Ave SE, Grand Rapids, MI 49507
02
Secure warehouse
A secured warehouse that holds client-owned equipment and assets — staged, inventoried, and ready to deploy when you need them.
03
IT asset disposition
An ITAD center that cleans and destroys data on end-of-life and unused devices, then handles redeployment, remarketing, or secure, sustainable e-recycling.
Coverage
Serving the Upper Midwest from Grand Rapids.
From Michigan across the Upper Midwest — Minnesota, the Dakotas, Iowa, Wisconsin, Illinois, and Indiana — the Grand Rapids center keeps lanes short and turnarounds fast, with people who know your fleet on the ground.
Grand Rapids office
Served from Grand Rapids
MCPC coverage — nationwide
Partner-coordinated (AK & HI)
Focus areas
From device strategy to secure disposition — covered.
Wherever a device is in its life, there is a decision behind it. These are the areas MCPC works through with Grand Rapids teams.
Modern management journey
Digital end-user experience
5G for business
Mobility solutions
Device IT needs analysis
Defined end-user personas
Cost management & finance options
Procurement
Data security
Compliance & risk mitigation
Asset optimization & inventory management
IT infrastructure integration
Change management
Customized services & support
What happens next
Every message reaches a real person on our team.
No call center, no automated runaround. A specialist who knows the lifecycle reads what you send and follows up directly.
- 01 We read and route itYour note goes to the person best placed to help — sales, support, or sustainability.
- 02 A reply from a real specialistYou hear back from a named member of our team, not a queue.
- 03 A working session, on your termsWe map your current lifecycle and where it can be tightened — before anyone talks contracts.
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