What is a FlexTech?

FlexTech is fractional, onsite IT support delivered by MCPC’s vetted professionals on a predictable schedule (1–5 days per week). It’s built for teams that need more bandwidth—without the cost and commitment of hiring full-time staff.

Think of FlexTech like adding an extra lane to your IT highway during rush hour. You don’t rebuild the whole road—you add the right capacity at the right times so traffic (tickets, onboarding, projects) keeps moving.

At-A-Glance Benefits

  • Cost Efficiency: Pay for the support you need instead of full-time salary & benefits.
  • Backlog & Project Relief: Clear tickets and execute tasks without derailing strategic work.
  • Rapid Deployment: A trained technician onsite in as little as about a week (capacity dependent).

Who It’s For

Budget Owners Who Need Flexibility

Avoid full-time labor overhead while still protecting productivity and employee experience.

Regulated & Distributed Environments

Financial Services & Insurance, Healthcare & Life Sciences, Education & Public Sector—where reliability matters.

Predictable Costs, Better ROI

Predefined hours and scheduled support help stabilize budgeting and reduce hidden productivity losses.

Service Desk & Deskside Leaders

Clear ticket backlogs and cover workload spikes without adding headcount.

End User Computing & IT Managers

Offload tactical tasks like patching, IT asset tracking, and department moves—so your team can focus on strategy.

HR & Talent Acquisition Partners

A flexible alternative to traditional contract staffing when you need consistent onsite help.

Business Impact & Measurable Outcomes

Lower IT Overhead

Fractional, scheduled support helps you avoid full-time hiring costs while maintaining consistent end-user coverage.

More Strategic IT Time

Offload tactical work—tickets, device setup, patching—so your core team can prioritize automation, security, and modernization.

Faster Time-To-Value

A vetted, trained technician can be onsite in as little as ~1 week—without the long sourcing and onboarding cycle of traditional hiring.

What You Get

Fractional Support

Skilled onsite desktop support 1–5 days per week—right-sized to your demand.

Predictable Scheduling

Regular weekly or monthly intervals (not designed for emergency/on-demand response).

Cost Control

Pay for the coverage you need—avoid full-time labor overhead.

Vetted & Ready Professionals

Pre-screened, trained MCPC resources shorten time-to-value.

Fast Onboarding

Typical scheduling is two weeks; we often operate closer to ~1 week based on capacity.

Professional Standards

MCPC prerequisites (including screening) are completed before your resource arrives onsite.

Hands-On Onsite Support

Hardware, software, and user issues handled face-to-face to keep work moving.

Backlog Reduction

Tackle patching, IT asset tracking, and department moves that keep slipping.

A Partner, Not a Body Shop

Outcome-driven service delivered by MCPC employees who understand the device lifecycle.

Project-Based Engagements

Tech refreshes, office moves, asset inventories—extra hands to hit deadlines.

Day-One Support

Dedicated onboarding help so new hires start productive without disrupting your IT team.

Add-On Alignment

Pair FlexTech with planned refresh, ITAD, or other MCPC lifecycle services for end-to-end outcomes.

Solution Timeline

Step 1

Request

Tell us what you need: coverage days, tasks, and outcomes.

Step 2

Intake

Discovery call to confirm scope, timelines, and availability.

Step 3

SOW + Schedule

We build the SOW, obtain signatures, then schedule your technician.

Step 4

Delivery + Check-ins

Onsite execution with regular check-ins to keep work aligned and effective.

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MCPC Solutions FAQ

MCPC Solutions FAQ

MCPC manages every stage of a device’s life — from procurement and provisioning to recovery and secure disposition — ensuring users are productive from day one and assets are always secure, compliant, and cost-optimized.

Through the Onboarding Device Deployment Service, MCPC ships pre-provisioned, role-configured devices to new hires within three business days, integrating HR and IT workflows to guarantee readiness on day one.

MCPC’s Express Device Replacement service delivers fully functional spares within 24 hours, minimizing downtime and ensuring business continuity while the damaged device is securely repaired or recycled.

Yes. The Planned Refresh Service uses data-driven asset health insights to schedule timely refreshes, reducing downtime, improving user satisfaction, and aligning spend with performance needs.

MCPC enforces secure logistics and data erasure for all assets through Asset Recovery Services and certified ITAD, ensuring compliance and providing Certificates of Destruction.

KEYSTONE ITAM delivers a fully managed, cloud-based service — not a tool — that provides real-time asset visibility without the need to manage software. MCPC handles data aggregation, normalization, and reporting through Power BI dashboards.

Yes, our Asset Data Baseline & Remediation Service normalizes and validates asset data, eliminating duplicates and inaccuracies to support better financial, compliance, and cybersecurity outcomes.

The IT Platform Integration Service connects ITAM with ITSM, procurement, and ITAD systems, ensuring real-time data flow across lifecycle events and reducing manual entry.

MCPC’s ITAM Maturity & Implementation Roadmap typically results in 20–40% reductions in asset-related overhead and improved audit readiness across departments.

Secure asset collection, certified data destruction, remarketing or recycling, and comprehensive audit documentation — all backed by chain-of-custody and compliance reporting.

Yes. MCPC provides onsite and offsite data destruction with serialized Certificates of Destruction to ensure regulatory compliance.

Yes. MCPC integrates ITAD outputs directly into ITAM systems for complete lifecycle traceability, supporting compliance and sustainability metrics.

Through Talent Solutions, MCPC provides field technicians, project teams, and managed staffing resources for endpoint deployment, service desk, and infrastructure operations.

Both. MCPC scales to client needs — providing on-site talent for field support or remote professionals for hybrid operations.

FlexTech supports project-based or short-term needs, while Managed Staffing provides full-time or ongoing IT talent with MCPC oversight and service-level accountability.

IT Consulting includes Microsoft Intune & Autopilot implementations, M&A migration, Unified Virtual Workspace setup, and Collaboration modernization across Teams and SharePoint environments.

MCPC’s Intune MDM setup provides centralized, policy-driven device management across Windows, iOS, Android, and macOS — improving security and reducing manual IT effort.

It’s a cloud-hosted desktop solution using Azure Virtual Desktop and Windows 365 Cloud PC, enabling secure remote access and hybrid flexibility while simplifying desktop management.

Yes — the M&A / Domain Consolidation Service ensures secure, low-downtime migration of users, mailboxes, and collaboration data with full post-cutover validation and support.