Staffing Services

At MCPc, we offer a blend of Staff Augmentation and Managed Services concepts to provide suitable technicians for your needs, while offering valuable additional services. Our goal is to provide the appropriate technicians and IT solutions to fit each customer’s needs. The value of customer service is at the heart of MCPc’s business relationships and because the customer exists, we exist. 

What Sets Us Apart?

MCPc Staffing Services has the right solution for each individual client. These solutions include:

  • 30+ years of experience across all areas of IT
  • Our in-depth internal resource knowledge and bench strength
  • Large pool of (certified) metric-driven MCPc Resources
  • Incident management & reporting services
  • Continuous Operational Reviews
  • SLO / SLA based support

SOLUTIONS

MCPc Staffing Services has the right solution for each individual client. These solutions include:

Individualized Services – Resource(s) for Staff Augmentation or Project support needs, with customer or MCPc driven ownership.

Shared Services – Providing services for defined levels of support currently managed by the customer and MCPc. This can be supported for support needs with deployments, End-Point support, Helpdesk, Desk-side support and up through a fully managed end-point service mode.

Full Services – MCPc is fully responsible and manages support services provided at all levels of the MCPc Service Solutions.

RESOURCES

MCPc selected as OARnet Partner

MCPc, a nationwide technology consultancy and integrator, selected as one of 7 partners nationally to help OARnet members with virtualization, cloud, and end-user I.T. needs.


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MCPc Endpoint Lifecycle Services include:
  • Outsourcing responsibility
  • Fixed Pricing & Multi-Year
  • MCPc Metric & SLA-Driven Objectives

Unlike traditional staffing firms, Technology is our business.   Our Staffing Services practice is a uniquely niched service that MCPc has provided for 20+ years.  We pride ourselves on high quality candidates and providing excellent customer service to our customers!  Our distinct approach to deliver quality candidates starts with our industry experience through internal IT personnel, who assist in screening candidates for both the right technical aptitude and the right cultural fit for the customer’s environment. 

Our Staff Augmentation Services provide:
  • Project Resources
    • Task Focused
    • Project Pricing
    • MCPc or Customer-Drive Objectives
    • Short term / Specific Project-based
    • Dedicated MCPc or Customer-chosen Project Manager
  • Staff Augmentation
    • Skilled Focused
    • Hourly Pricing
    • Customer-Driven Objectives
    • More than 30 days

We take our staffing maturity into our Managed Staffing services and provide our customers with an IT Service solution in particular departments or across an organization.  With IT Services, MCPc has a greater level of ownership & responsibility to help our customers succeed in providing top notch IT Service to their end-users.

MCPc's Managed Staffing service includes:
  • Outsourcing Services
  • Fixed Pricing & Multi-Year
  • MCPc or Customer Drive Objectives
  • Customer/MCPc Level of 'responsibility'