Assessment & Planning

MCPc’s Secure Technology Logistics experts will consult with you on better understanding the challenges and opportunities of the work from home environment and prepare detailed implementation plans. 

  • Provide in-depth assessments of current and desired WFH environments 
  • ​Identify and define user segments 
  • Deliver expert analysis of hardware and software requirements to optimize productivity and manage costs
  • ​Analyze software licenses and advise on potential savings and audit risk 

Performance Ready Technology

We help our clients acquire the right technology, at the right value, configured the right way, hardened with the right security to thwart the cyber threats of today and tomorrow, and delivered at the right time – all to optimize performance, spend, user experience, supportability, and security. 

The Right Devices, Priced Right

  • Procure all computing form factors and accessories 
  • Procure Work from Home Performance Enhancement Packages
    • Monitors, webcams, speakers, mics, lighting, digital backgrounds
    • ​Secure Printers
  • Full Technology Refresh Planning, Procurement and Older device Refurbishing/Recycling 
Desk-Ready & Security-Fortified Devices
  • Asset Tagging and Tracking Employee to Serial # 
  • Device Imaging 
  • Managed Anti-Virus or Endpoint Detection & Response Software Options 
  • Managed Patching Option 
  • IT Service Management (ITSM) Updates 
  • Kitting/Shipping all elements 
  • Warehousing prior to deployment 
  • Spare Inventory Management 
  • Full logistics and reporting 

Support, Fleet Management, & Reporting

Having the technology isn’t enough…a quality support system is essential for continuity and consistency in WFH productivity and satisfaction. 

  • 24/7/365 Onshore Service Desk for hardware and software support and incident resolution 
  • Optional Multi-Year Warranty Programs 
  • Advanced Hardware Replacement/Break- Fix with forward and reverse logistics 
  • Business-Class Internet Installation with on-site or curated remote support 
  • Moves/Adds/Changes 
  • Monthly Reporting 
  • On-Hand Inventory by Part # 
  • Overall Fleet Management & Metrics 
  • Data Erasure and Sanitization/ Decontamination 
  • Refurbishing/Remarketing/ Recycling

IT Inventory Management

Keep track of your assets and their assignment in a “single source of truth.” MCPc provides secure, cloud-based visibility to your IT inventory with powerful reporting capabilities. 

  • Eliminate time-draining IT asset spreadsheets 
  • Cloud-based, so no installation or maintenance 
  • Track handout, management, and collection 
  • Improved visibility with planning for obsolescence and refresh 
  • Integrates with ERP, SIS, and other systems 
  • Ability to track:
    • Manufacturer, model, and serial number
    • Device age, status, and condition

Cybersecurity

With cyberattacks accelerating at an alarming rate, it’s smart to have top cyber experts help you protect your data. MCPc holistically integrates best-in-class software with top cybersecurity pros to put a protective forcefield around the data in your organization whether remote or on-site. 

  • Cybersecurity Consulting 
  • Security Program & Vulnerability Assessments 
  • Incident Response Planning: 
    • Tabletop Simulations 
    • Cyber Tracking Software
    • Staff Training 
  • Incident Response & Digital Forensics
  • Data Recovery & Systems Remediation
  • Prevention and Detection Strategies & Software Integration
    • 24/7/365 Onshore Remote Monitoring & Management 
    • Endpoint Detection & Response or Anti-Virus 
    • Managed Patching 
    • ​Managed Back-up