Monitoring

Monitoring solutions to help maintain order in your IT environment.
A healthy IT environment requires constant monitoring to ensure the optimum performance of equipment and processes. This can be an overwhelming endeavor for some businesses. MCPc can help with Overwatch Monitoring & Management, a real-time remote IT monitoring system that helps you achieve control over your devices across all your operating systems and platforms.
Monitor:

Overwatch’s workstation monitoring provides 24/7 visibility to help identify potential issues early on to minimize downtime. Mobile device and virtual desktop monitoring are supported across several platforms to maximize performance. The added benefit of a robust reporting system helps you stay on top of system performance and compliance status.

Administer:

With one-click remote user access, you can handle a wide range of IT tasks, from anywhere, for increased efficiency. Perform proactive support, including maintenance to help your systems stay up and running. Automation tools allow you to perform routine checks and execute proactive and scheduled tasks automatically to free up valuable time.

Track:

A critical component to IT monitoring is tracking your IT assets. Overwatch helps you manage the monumental task of keeping track of all of your machines, devices, and software. It performs hardware configurations and software updates and will provide alerts when new assets are added, making your tracking function less complicated.

Case Study

Execute Seamless IT Transition During Large Acquisition

Transition IT of 120 new branches without service interruption to both customers and employees.

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Case Study

Increase Pace and Lower Costs on M&A Integrations

Improve service levels and reduce end-user interruption through a personalized, well-designed end-to-end lifecycle experience.
 

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Innovations

At the forefront of innovation is technology. From crafting integrated support and lifecycle management solutions to addressing specific regulatory and financial constraints, MCPc is committed to developing cutting-edge technology solutions for its clients.

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