A large international law firm headquartered in Cleveland partnered with MCPc to improve their virtualization environment for the company's more than 2500 Lawyers located on 6 continents.

International Law Firm turned to MCPc with these business priorities

• Improve performance of existing Citrix environment internationally
• Create a better user experience for 2000 concurrent users
• Enable mobile and secure access to document management system
• Simplify compliance management by segmenting corporate owned and BYO devices

 
International Law Firm turned to MCPc with these IT priorities

• Maintain vendor technical support by performing a required system upgrade
• Create system to determine type of device BYO vs. Corporate, and assign a different access level to each
• Virtualize document management system
• Create infrastructure to better serve 2000 concurrent user sessions globally
• Simplify administration of the Citrix environment compared to an International Law Firm’s legacy practices
• No front-end systems impact at any point during project delivery

 
How MCPc Responded

• MCPc provided technical resources to rebuild the entire global Citrix environment within the customer’s timeline
• MCPc built a new global Citrix infrastructure side by side with existing data center infrastructure so that MCPc solution could be flipped over seamlessly
• MCPc turned over 6 global data centers one by one without service interruption to the customer
• MCPc created operational processes to maintain International Law Firm’s security posture when corporate devices are forgotten and a BYO device needs rights to edit corporate data
• MCPc designed and installed new virtualization infrastructure required to
  • deliver continuing education content
  • provide secure access to International Law Firm's document management system
• MCPc assisted customer with ancillary technologies related to improving the user experience and administrative processes

 
Why International Law Firm​ Values MCPc

• MCPc was critical in designing International Law Firm’s new global infrastructure
• MCPc was flexible in their approach, customizing a delivery process to meet International Law Firm’s specific requirements
• MCPc provided consistent resources to ensure service delivery continuity
• MCPc provides ongoing support and consulting to International Law Firm helping IT optimize infrastructure as Citrix updates are released
• MCPc provided International Law Firm access to a deep bench of virtualization subject matter experts and skilled resources to deliver the product the customer expected within the determined project timeline