Virtualization, Compliance Management, and User-Segmentation A large international law firm headquartered in Cleveland partnered with MCPc to improve their virtualization environment for the company's more than 2500 Lawyers located on 6 continents. International Law Firm turned to MCPc with these business priorities Improve performance of existing Citrix environment internationally Create a better user experience for 2000 concurrent users Enable mobile and secure access to document management system Simplify compliance management by segmenting corporate owned and BYO devices International Law Firm turned to MCPc with these IT priorities Maintain vendor technical support by performing a required system upgrade Create system to determine type of device BYO vs. Corporate, and assign a different access level to each Virtualize document management system Create infrastructure to better serve 2000 concurrent user sessions globally Simplify administration of the Citrix environment compared to an International Law Firm’s legacy practices No front-end systems impact at any point during project delivery How MCPc Responded MCPc provided technical resources to rebuild the entire global Citrix environment within the customer’s timeline MCPc built a new global Citrix infrastructure side by side with existing data center infrastructure so that MCPc solution could be flipped over seamlessly MCPc turned over 6 global data centers one by one without service interruption to the customer MCPc created operational processes to maintain International Law Firm’s security posture when corporate devices are forgotten and a BYO device needs rights to edit corporate data MCPc designed and installed new virtualization infrastructure required to deliver continuing education content provide secure access to International Law Firm's document management system MCPc assisted customer with ancillary technologies related to improving the user experience and administrative processes Why International Law Firm​ Values MCPc MCPc was critical in designing International Law Firm’s new global infrastructure MCPc was flexible in their approach, customizing a delivery process to meet International Law Firm’s specific requirements MCPc provided consistent resources to ensure service delivery continuity MCPc provides ongoing support and consulting to International Law Firm helping IT optimize infrastructure as Citrix updates are released MCPc provided International Law Firm access to a deep bench of virtualization subject matter experts and skilled resources to deliver the product the customer expected within the determined project timeline