FLEX Monitor: Remote Monitoring Service

At many organizations today, the IT infrastructure is the backbone of daily operations. You depend on its security and reliability every day to keep your company running without interruptions that impact the bottom line.

To ensure your infrastructure is in peak condition at all times, MCPc offers FLEX Monitor remote monitoring services as part of our FLEX 365 IT managed services solutions. With FLEX Monitor, our technicians take a proactive approach to support your IT infrastructure.

Proactive monitoring and remediation

Remote monitoring from MCPc enables your company to manage risk and ensure the optimal performance of your IT infrastructure, using the most advanced monitoring tools available today. Following are common benefits, which your organization can expect:

Increase efficiency:

• Reduce downtime by identifying and addressing potential issues before they become critical.
• Allow your internal IT staff to focus on more strategic initiatives while we maintain existing infrastructure.
• Minimize employee work disruption with remote issue resolution.

Save money:

• Proactive monitoring and rapid response minimize costly emergency repairs.
• Plan budgets properly with a flat monthly fee for our services.
• Reduce service calls with remote issue resolution.

Coverage Plans

Standard: You’ll have access to MCPc’s advanced monitoring tools to monitor your IT infrastructure, including applications, servers and networks. Plus we'll help you setup thresholds and alerts.

Enhanced: Under the enhanced monitoring plan, MCPc will go the extra mile to provide the qualified resources necessary to remotely remediate issues before they impact business.

Contact MCPc today to learn more about starting a FLEX Monitor program for your IT infrastructure.