People Make the Difference at MCPc
Customer-focused. Team-oriented. Value-driven.
These are just a few ways to describe the culture of MCPc. We have built an environment that permits creativity and autonomy, while maintaining the discipline to stay focused on the needs and goals of our customers. Our engineering team spans multiple IT knowledge areas supporting a
collaborative approach to solution development.
Across more than 27 U.S. locations, we have more than 300 dedicated employees who adhere to a high level of integrity in the workplace. MCPc is a rewarding place to work that encourages individual growth and development.
Our average employee tenure is seven years, with many of careers spanning decades. This commitment and loyalty is translated to our customers through each interaction.
Our customer service process is
high-touch and focused on total care, digging deep into your business needs to deliver true results. We are transparent with our communications and take a personal approach to help you overcome your business challenges.
With average customer tenure of nine years, we value long-term relationships and the opportunity to watch your business grow and thrive. Our
management team is committed to empowering its employees to do what it takes to ensure successful project implementation and a high level of customer satisfaction.
In 2009, MCPc was honored to receive the
NorthCoast99 Award, which recognizes us as one of the top 99 workplaces in Northeast Ohio for top talent. We won this distinction based on our organizational innovation, success and performance, staffing and workforce planning, and development and training. Our people give us a competitive advantage in the marketplace, and we are committed everyday to converting that into our future success.
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