Service & Support


IT Staff Augmentation 

According to the The Computer Economics IT Spending and Staffing Benchmarks study: in 2010, 42% of organizations decreased headcount in IT staff, and in 2009, 48% did the same. What this means is that in order for organizations to remain at peak operational efficiency, many IT staffs are stretched thin, with IT personnel expected to perform multiple responsibilities and do more with less.

Increase your IT staffing power without the additional expenses of hiring a new employee.

If your organization is in need of a boost in IT staff but doesn’t have the ability to bring in new employees, MCPc’s Staff Augmentation may be an ideal solution for you.

A component of our IT Managed Services solution, MCPc Care, with Staff Augmentation we can work with you to understand your business and its unique IT environment and needs, then deploy certified technicians to your facility to provide short- or long-term IT support and project services.

The professionals placed under your management direction and day-to-day supervision are MCPc-employed, and can provide technical expertise and capabilities from entry-level technical support to high-level engineering.

Experienced, Certified Employees at Your Service

The staff members provided to enhance your business operations will be experienced in the areas of support needed, and posses the required technology and product certifications. Any personnel assigned to support your organization are:
  • Employed full-time by MCPc
  • Experienced and certified in the appropriate technologies
  • Background checked and cleared medically (as needed)
  • Fully bonded by MCPc
  • Capable of gaining required security clearances
Through our staff augmentation solutions, we strive to fulfill your business objectives by solving long-term needs, instead of providing temporary fixes. With some onsite staff engagements lasting more than eleven years, we offer a proven history of customer satisfaction.

If you need a boost to your IT staff, contact MCPc today.
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