IT Hardware Repair Services
Though advances in technology continue to reduce its costs, IT hardware is still a significant capital investment at most organizations. However, its value is immeasurable once it is installed and running properly. But when systems fail, business operations can be disturbed and even completely interrupted, turning a valuable asset into a costly repair nightmare and reduction in productivity.
The ability to quickly repair hardware is essential to the continued profitable operation of your organization. Ensure that your hardware is running at peak performance, and minimize unnecessary downtime, with MCPc’s Breakfix Repair Services.
Breakfix Services from MCPc will help you rest assured in knowing that
any time hardware repair is needed, it is only a phone call away. Trust that your machines will be restored to peak operating condition — and in compliance with manufacturer’s warranties — by
vendor-certified service and repair technicians.
Avoid Surprise Costs Due to Hardware Failure
As a component of our IT Managed Services solution,
MCPc Care, we can work with you to develop service level agreements (SLAs) that
guarantee hardware repair support when needed. In some cases, this can ensure that you’ll have an MCPc technician onsite within hours to fix mission-critical hardware. Under your SLA, all
time and materials needed for repairs are already accounted for in the monthly fee, helping you budget more effectively.
Hardware Repair Services at Need
We can also work with you on an at-need basis in the time of hardware crisis. With a Time & Material Service package, you can call us in the event of hardware failure, and we’ll work with you to define a designated hourly rate for repair services. After you’re back to peak performance and operation, you’ll only be invoiced for the time and materials required for the job.
Any Hardware. Anytime.
Our Breakfix Services cover all types of hardware, including:
- Desktops
- Laptops
- Servers
- Scanners
- Printers
- Peripherals
- Network switches
Hardware Storage and Repair
Depending on your organization’s space limitations, we also offer full Depot Repair Services, where we
house an inventory of your equipment at our facility. If your equipment breaks down, we ship out a replacement that day to be hot swapped with the broken piece, which you ship back to us. We then repair the faulty machine, image it with necessary applications and settings if needed, and store it for redeployment upon your request.
Contact MCPc today to discuss how we can support your hardware repair needs.