Hardware and Server Maintenance

IT hardware is a significant investment for most organizations, and when operating properly its value is immeasurable. However, when systems fail, business operations can be disturbed and even completely interrupted, turning a valuable asset into a source of expensive downtime and business delays.

A component of our IT Managed Services solution, MCPc Care, our Hardware Maintenance services enable us to proactively manage your IT equipment and ensure its peak performance even beyond the manufacturer’s warranty.

A Hardware Maintenance Contract with MCPc can provide you with:

• Increased value add compared to direct contracts with OEMs
• Timely issue response and remediation from highly trained, experienced engineers
• Support on multiple devices from multiple vendors under one contract
• Service Level Agreement (SLA) that's tailored to your business requirements
• Extend the life of your IT equipment efficiently and affordably.

MCPc offers hardware maintenance and support services at a considerably lower rate than direct agreements with manufacturers. But you won’t sacrifice quality: Over the years we have built strong relationships with the world’s top technology manufacturers and are authorized to service and support hardware from IBM, HP, Dell, Sun and many more.

With options for both warranty-upgrade services and post-warranty support, we can work with you to ensure proper maintenance and operation through end of life on any of the following:

• Servers
• Network devices
• Storage
• Printers
• Laptops
• Desktops
• Thin client devices

To launch a Hardware Maintenance Support agreement with MCPc, contact us today.