Welcome Message from Jason Taylor, Regional President
What defines a great region? In my opinion, it’s a region that has history, tradition, support infrastructure, industry, health care, friends and family. Taken as a whole, these factors create a great quality of life for residents and visitors alike. At MCPc, we are proud to be based in Northeast Ohio as it represents all of these things.
We are also proud of being a forward thinking technology provider, delivering innovative thought leadership to Cleveland. Our experience in designing, deploying and maintaining critical technology infrastructure to over 1,000+ diverse organizations across Northeast Ohio has helped us to serve as an integral part of the business community.
Cleveland and its surrounding neighborhoods have so much to offer and MCPc is honored to help to contribute to the local jobs and business in and around Cleveland. We look forward to continuing to drive original thought and action for the businesses, health care institutions, public service and non-profit organizations of Northeast Ohio. Thank you for making our city a great place to live, work and raise a family!
We work with all kinds of companies — from small-to-medium businesses to global enterprises — in a variety of industries. Following are summaries of a few recent customer engagements, outlining some of our most popular services and solution offerings.
Malone University, Datacenter
Design and Build |
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As a result of physical expansion and significant growth in enrollment, Malone University was in need of a redesigned datacenter to ease the strain on its current system. MCPc secured an American Power Conversion (APC) InfraStruXure for the new design. The end result is a more efficient, centralized datacenter that has greater bandwidth and is scalable to future growth.
Watch this customer's testimonial video.
Envision Rx Prescription Benefit Manager,
24 Hour Call Center IP Telephony Solution |
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Due to industry regulations, Envision Rx was in need of a new phone system that would enable its 24-hour call center to employ a 30-second maximum call-to-answer with no downtime. By implementing IP telephony, we were able to help Envision Rx avoid stiff penalties and fines, and increase customer satisfaction.
Watch this customer’s testimonial video.
| John Carroll University, 24/7 Campus Wide Wireless Network Solution |
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We installed a wireless, campus-wide network for John Carroll University, providing students access to the wireless network at any time from anywhere on campus, and the college’s IT staff the ability to easily and proactively manage the network infrastructure.
Watch this customer’s testimonial video.
| Chancellor University, VoIP System for New Facility |
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Chancellor University gained a historic building as a new classroom facility and was seeking to outfit it with state-of-the-art technology. We assisted them with the procurement and installation of a complete network infrastructure and VoIP phone system that met the university’s technology needs despite the structure and age of the facility.
Watch this customer’s testimonial video.
| Cleveland Hopkins International Airport, VoIP Solution |
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To reduce Cleveland Hopkins Airport’s equipment costs and ongoing maintenance, we installed a VoIP phone system. In addition to easier manageability, the solution is more reliable, and ensures 24/7 connectivity between the airport’s operation center, FAA tower, and fire and police stations in case of an emergency.
Watch this customer’s testimonial video.
Digital Signage & Content Management for Fortune 500 Facility Management Company
The customer desired to transform the appearance of their food concession stands and increase its ability to provide dynamic content to its food and beverage menus. The system's network and content management system allows the concession environment to be updated simultaneously and the LCDs to be powered up and down automatically, reducing overall energy costs.
Read the full story or
Printer Management System for Globally Recognized Hospital in Northeastern Ohio
This customer was facing increased costs and staff dissatisfaction due to aging single-function printers, analog copiers and the lack of digital fax-sending capabilities. We developed a custom print management system that analyzes the fleet, identifies issues and provides metrics to improve workflows. This enabled doctors and staff members to better focus on providing world-class healthcare services.
Read the full story or
Desktop Virtualization Solution for World-Renown Healthcare Delivery System
This customer required a more efficient solution for employees to access a standard set of programs and applications, considering stringent security requirements for viewing patient information. It was also looking to integrate thin client devices into its fleet of PCs, and expand into seven new facilities.
We worked with Citrix to procure and install an application virtualization infrastructure, which resulted in licensing cost-savings and a more efficient solution for granting users access to applications. We also managed the hardware rollout and imaging for 800 new thin client devices.
Read the full story or
Our
Cleveland office, MCPc's corporate headquarters, is located downtown in the 1801 Superior Building, home of The Plain Dealer.
MCPc's new headquarters as of the fall of 2011, the 1801 Superior Building is conveniently situated between the heart of downtown Cleveland and University Circle. The burgeoning Midtown District, Cleveland State University and the AsiaTown neighborhood are all nearby.
MCPc
supports local organizations around Cleveland and Northeast Ohio. Our commitment to community is exercised by our participation in non-profit organizations and initiatives, such as the
National Kidney Foundation’s Kidney Walk and University Hospitals Rainbow Babies and Children’s Comics for Kids event. In addition, MCPc employees bought presents and had a party for foster families of the Berea Children's Home and our managers washed cars for a day with all profits going to
Providence House.
We are also
committed to the growth of Cleveland and its surrounding communities by providing approximately 150 local jobs.
Our environment is built to permit creativity and autonomy while maintaining the discipline to stay focused on the needs and goals of our customers. We strive to maintain an
enjoyable workplace through activities such as a Halloween Dress-Up Day and “Get Your Gold On” — a celebration of our Cisco Gold Partner designation.
Located on Lake Erie, Cleveland is the second-largest city in Ohio with approximately 480,000 residents. It offers a wealth of entertainment and lifestyle options in the areas of sports, arts, dining, recreation, nightlife and more.
Cleveland is one the few places where you can watch the number one orchestra in the world, visit the world-class
Cleveland Museum of Art and enjoy outstanding restaurants featuring several of the best chefs in the country! Take a stroll down West 6th street located in the historic Warehouse District in Downtown Cleveland and take a seat out on the Velvet Dog’s rooftop patio bar. Visit one of the 14 nature preserves, known as the
Cleveland Metroparks, which include trails, golf courses and a number of outdoor activities. One of Cleveland’s oldest neighborhoods, Ohio City, is locally known for its diverse community. The main food attraction in this neighborhood is the
West Side Market, right across the street from Great Lakes Brewing Co. The West Side Market is Cleveland’s oldest publicly owned market and home to over 100 vendors of ethnic diversity.
Visitors to Cleveland can stop at the Rock and Roll Hall of Fame and Museum, cruise along Lake Erie on the Nautica Queen, or head over to University Circle - the most concentrated square mile of arts and culture institutions in the nation.
The city is home to the Cleveland Cavaliers, Indians and Browns as well as the
Playhouse Square Center — the second-largest performing arts center in the United States. In addition, Cleveland offers two world-class healthcare facilities – The Cleveland Clinic and University Hospitals. With so many attractions and artistic neighborhoods, it’s easy to see why Cleveland is the place to be!
Learn more about Cleveland at
Positively Cleveland or
Wikipedia.