Cisco SMARTnet Assessment

• Are you approaching a Cisco SMARTnet contract renewal?
• Are you unsure about your SMARTnet device coverage?
• Do you spend too much time managing SMARTnet contracts?
• Do you think you are paying too much for your SMARTnet coverage?
• Would you like to maximize your return on investment?

If you answered “yes” to any of the above questions, then you would make a good candidate for a Cisco SMARTnet Assessment.

Cisco SMARTnet is an award-winning technical support service that monitors your Cisco devices and connects you with Cisco resources and engineers. However, because it is quoted on a per device basis, many organizations struggle to keep track of what hardware and software they have covered and at what level. They also often overpay for services by not taking advantage of multi-year and consolidated contract options.

A SMARTnet Assessment from MCPc makes sure that you achieve the appropriate level of coverage for your organization at the best price. As a Cisco Gold Certified Partner, our team can provide an outside perspective of your current environment and offer coverage recommendations to achieve cost savings.

The Process is Simple:

All you need to do is sign a letter of authorization (LOA) form, giving Cisco approval to provide MCPc with your SMARTnet contract information. Our team of experts will then analyze Cisco’s reports to compile a Scorecard for you that includes:

• Cisco devices you have purchased
• Devices currently covered
• Devices for which contracts have expired or been terminated
• Current renewal information
• End-of-life (EOL) devices

Based on your desired level of coverage and budget, we use this analysis to provide coverage recommendations and renewal options. For example, we may recommend updating service level agreements to only include 24/7 response time for core devices, switching from annual payments to multi-year contracts, or leasing contracts instead of purchasing them. Our goal is to get you the level of SMARTnet coverage you need, at the lowest cost.

Should you choose to update your contracts, MCPc gets competitive pricing discounts on SMARTnet coverage, as a Cisco Gold Partner. We also provide ongoing contract management and administration as part of our complete IT Support Solution, MCPc Care.

To set up a Cisco SMARTnet assessment, and learn more about your coverage and contract options, contact MCPc today. You can download the required LOA form here.